Succeeding with DevOps: Google’s DevOps survey findings mapped to DASA’s DevOps competence model

DASA DevOps Competence Modeldasa-devops-fundamentals-competence-model-17102018

First the expected good news,  “Harvard Business Review Analytic Services Study Competitive advantage through DevOps” –  a survey sponsored by Google Cloud , confirmed that DevOps delivers key business results. Survey respondents who adopted the DevOps approach say that it has improved speed to market ( named by 70%), productivity (67%), innovation (66%), and product / service quality (64%).

And now, the not so unexpected  but still disappointing news, only 10% of the surveyed organizations have successfully used the DevOps approach to achieve the goal of  developing and deploying new software / applications into production quickly.

¹HarvardStudyGoogleDevOpsSurvey

The gap between the promise of DevOps and making DevOps work, points to the obvious truth – doing DevOps well is really hard.  And one of the reason why doing DevOps well is so hard  is because, as the report rightly points out:  “Adopting DevOps is not a technology project. It requires changes to staffing, organization structure, performance management, and even culture ¹”. It is easy to do a tools implementation and declare victory, but that wont get organizations the benefit of DevOps – developing and putting new software / applications into production, quickly.

To help organizations successfully adopt DevOps and realize its business benefits, a DevOps change program should consider both the technical and management aspects . DASA’s ( DevOps and Agile Skills Association, a community driven organization ) competence framework provides that urgently needed holistic guidance on how to structure the DevOps change program  in order to do DevOps well.

So, for  organizations that want to join the 10% who have mastered rapid software delivery with DevOps, here are the fundamental categories of competencies that they have to build at an individual, team and organizational level, based on DASA’s DevOps competence model mapped to Google’s DevOps study and reaffirmed by it.

DASA’s  Four Skill areas : Courage, Team building, DevOps leadership, Continuous improvement

Google survey : Competitive advantage through DevOps study findings : ¹

” Teams to be empowered to act with high degree of autonomy”

“sense of psychological safety to take risks and make mistakes”

” using failure as an opprotunity to learn, and continually experimenting to drive improvement.”

DASA”s Eight Knowledge areas : Business value optimization, Business analysis, Architecture and Design, Programming, Continuous delivery, Test specification, Infrastructure engineering, Security risk and compliance

Google survey : Competitive advantage through DevOps study findings : ¹

” Matching speed with quality – By engaging the people who will use and maintain applications early and often while also involving developers in the operational aspects of running their systems, DevOps not only increases the likelihood that software will meet user’s needs, but it ensures that quality is built-in from the start, too”

”  Full cycle nature of DevOps – The whole cycle – from design, to development, verification, testing, release, and management of the service at the telecom provider – is tightly coupled”

” For an IT service provider, the ultimate business goals may be to increase reliability at lower cost. For consumer facing business, however, the goals may focus more on speed to market and customer relevance.”

Roles : DevOps leader, DevOps Product owner, DevOps coach

Google survey : Competitive advantage through DevOps study findings : ¹

” The role of senior leaders is set clear goals and objectives and make their commitment visible”

” That’s why one of the most important roles in a DevOps operation is the product owner and why it’s critical to view what’s being rolled out as a product that is developed and manged over its life-cycle, not a project with a set beginning and end.”

“Increasingly product owners come from the LOB.”

” Many companies employ DevOps coaches”

So, here it is – further confirmation of the holistic and practical guidance provided by the community driven DevOps Agile Skills Association, to help individuals, teams and organizations do DevOps well. Leverage it to realize the elusive but achievable promise of DevOps – the development and delivery of high quality software, rapidly.

References :

¹ Competitive advantage through DevOps – Improving Speed, Quality, and Efficiency in the Digital world, Havard Business Review Analytic Services, Research Report ( Sponsored by Google Cloud)

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